Use Case 1 Energy

Identity Management in Energy Sector

Energy Sector
Energy infrastructure and power grid management
Partner Organization

PPC (Public Power Corporation) constitutes one of the largest power suppliers in Northeastern Europe, serving ~10 million customers across Greece, North Macedonia, and Romania. PPC owns numerous power plants and holds a 51% stake in HEDNO, Greece's distribution system operator.

RECITALS Objectives
  • Improve data availability, confidentiality, and integrity through blockchain and cybersecurity services
  • Minimize overhead of managing employee identities through automated lifecycle management
  • Enhance decision-making through federated learning and privacy-preserving data analytics
Challenge Areas

Identity Management

PPC manages over 10,000 employees and thousands of external collaborators accessing hundreds of applications—from SCADA and ERP systems to cloud-based analytics platforms. The company's digital transformation and expansion into telecommunications and e-mobility demands efficient identity lifecycle management with frequently changing roles and permissions.

Energy Defaulter Detection

Retail customers evade energy payments by switching providers without settling debts, then alter identifying information when returning to PPC's customer base. Greek regulations require the largest energy producers to maintain universal energy supply, making automated defaulter detection crucial for managing accumulated debt.

RECITALS Solution

Privacy-preserving record linkage combining PPC's 8+ million customer records with HEDNO's comprehensive Greek consumer database. The solution leverages:

  • Identity Lifecycle Manager and Distributed Ledger for automated identity management
  • Cryptography and Anonymization Manager for secure record linkage
  • Self-sovereign Wallet and LLM-based Interface for user-friendly operations
  • Security Manager for cyberthreat detection and mitigation
  • Integration with EE-ISAC for European energy sector threat intelligence sharing
Measurable Goals
  1. 30% reduction in time required for identity lifecycle management operations
  2. 20% increase in cyberthreat detection and mitigation accuracy
  3. 20% increase in cyberthreat data shared through EE-ISAC
  4. 10x faster processing for defaulter detection (from hours to minutes)
  5. >90% accuracy in energy defaulter detection
Collaborating Partners: NKUA, TUD, UPC, PDM, LUH, TCD